Effective Date: 5/1/25
Welcome to Top Maid, LLC. By scheduling, using, or engaging in our services, you agree to be bound by the following Terms and Conditions. Please read them carefully.
Top Maid, LLC offers professional cleaning services including but not limited to:
Residential cleaning
Move-in/move-out cleanings
Short-term rental (Airbnb) cleanings
Services are provided based on the specific requests made during booking and may vary accordingly. All services are rendered with a commitment to professionalism and quality.
Clients agree to:
Provide access to the property at the scheduled time
Ensure all valuables and fragile items are stored securely
Notify Top Maid, LLC of any special cleaning instructions or delicate areas/items prior to service
Provide running water, electricity, and working light
If we are unable to access the property or complete services due to client-related obstacles, cancellation/rescheduling fees may apply.
Clients must notify Top Maid, LLC of cancellations or rescheduling at least 24 hours in advance.
Cancellations made within 24 hours of the scheduled service may incur a cancellation fee of up to 100% of the service total.
Top Maid, LLC takes great care while performing services. However, we are not liable for:
Normal wear and tear
Pre-existing damage
Improperly secured items
Items of monetary or sentimental value not disclosed or protected by the client
Damage caused by faulty fixtures or unsafe environments
Clients agree that any claims of damage must be reported within 24 hours of service completion, accompanied by photos and a written statement. We reserve the right to inspect and assess such claims before any resolution is considered.
Top Maid, LLC is not responsible for damage to property caused by products or equipment provided by the client.
We strive for 100% satisfaction. If you are not fully satisfied, please notify us within 24 hours so we may attempt to resolve the issue promptly.
Top Maid, LLC is committed to protecting your privacy. We collect only the information necessary to:
Book and confirm services
Process payments
Communicate service-related updates
Your information will never be sold or shared with third parties, except as required by law or necessary to complete service-related tasks (e.g., third-party booking software or payment processors). All data is stored securely and used in accordance with applicable privacy laws.
Payment is due at the time of service unless otherwise agreed upon. We accept [insert payment methods: e.g., credit/debit card, cash, Venmo, etc.]. Late payments may result in late fees or suspension of service.
Top Maid, LLC reserves the right to refuse or discontinue service for any reason, including unsafe conditions, inappropriate behavior, or breach of these Terms.
These Terms shall be governed by the laws of the State of Iowa, without regard to conflict of law provisions.
Top Maid, LLC may update these Terms & Conditions at any time. Updates will be posted on our website or provided in writing. Continued use of our services after any update constitutes acceptance of the new terms.
For questions or concerns regarding these Terms, please contact:
Top Maid, LLC
Email: [insert email]
Phone: [insert phone]
Website: [insert website]
We’d Love to hear from you. Give us a call at (515-428-0670) or send us a message below!
Keep your home shining all year long with Top Maid’s expert Signature cleaning services!
Make your move stress-free with Top Maid’s professional move-in and move-out cleaning services.
Keep your rental property guest-ready all year long with Top Maid’s expert vacation rental, Short term rental and Airbnb cleaning services!
Get your space spotless with Top Maid’s enhance premium deep cleaning services. Keep your home looking spotless